DANISH.SUSTAINABLE.EASY

complaint form

ON THIS PAGE YOU WILL FIND A COMPLAINT FORM FOR NORTO PRODUCTS IN CASE YOU BELIEVE, THEY DO NOT MEET THE REQUIREMENTS. NORTO WANTS TO PROVIDE THE BEST POSSIBLE CUSTOMER SERVICE, SO WE HANDLE YOUR COMPLAINT AS SOON AS POSSIBLE.

Complaints

A part of our philosophy is to develop sustainable and durable wooden products in a good quality. It is important for NORTO to provide the best possible service upon purchasing our products. When investing in wooden building interiors, it is important for the customer to have high quality and certainty, that the products purchased are reliable. If your NORTO product does not meet the expected requirements, we would like to hear your opinion. Fill in the complaint form below and explain your problem with the NORTO product. Please note that in the case of visible defects, that occurred during delivery, a complaint must be made before the NORTO product is installed, otherwise the right of complaint will be voided.

If you have any questions about your complaint, you can always contact us by e-mail or phone. We are at your disposal to assist you in dealing with your complaint.

The private policy for NORTO may contain information about how we process and store your personal data in connection with a complaint.

NORTO

+45 9610 1522

Call us – we are ready to help you

Address:
Nr. Bjertvej 17 / 7830 Vinderup

Fill in the complaint form

If you want to file a complaint on your product, you can fill in the form below, in which you can also attach a picture of the visible defect on the product. Briefly describe what your complaint is about. After sending the complaint, we will contact you as soon as possible to process it.

Dealer:

Order number and delivery time:

'

Your contact information:

Where is your NORTO product installed:

What happened with your product?

I accept that NORTO processes and uses my information for complaint purposes. Send the complaint form

Contact NORTO
Nr. Bjertvej 17
7830 Vinderup
Phone: +45 9610 1522
E-mail: mail@norto.dk
VAT: 40123164

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