DANISH.SUSTAINABLE.EASY

faq

NORTO WANTS TO GIVE YOU THE BEST ADVICE AND HELP. Below you will find answers to the most frequently asked questions about our interiors made of solid wood.

Worth knowing

Below is a list of frequently asked questions and what is worth knowing about NORTO products, the installation, maintenance and purchase. If you cannot find the answer to your questions on our website, you can always contact us.

General information

Frequently asked questions

Below you will find general questions and answers about our products, the purchase procedures as well as installation and maintenance of our products.

What is the delivery time for NORTO products?

It depends on the product, because some products are in stock and others are still under development. Contact us to find out more about delivery times.

Can your products be used in humid rooms?

Yes, the products may be installed in humid areas, provided the humidity does not exceed 60%. Wood must not come into direct contact with water.

Can I install NORTO products outside?

No, NORTO wooden products for ceilings, walls, floors and kitchens are intended for indoor use only. We do not sell outdoor wooden elements.

Can I see NORTO products in a showroom?

Yes, we have several showrooms, where you can get see and touch the products, before you decide to order them.

Visit our showrooms at:

MIFApladen, Vinderup (Denmark)
Wallshop, Ikast (Denmark)
HUSET Middelfart, Middelfart (Denmark)

Do you have a price list for business customers?

Yes, we can make a price list available to business customers, if they send us such an inquiry. You can obtain the price list by contacting us at +45 9610 1522 or at mail@norto.dk. Please note that prices have not yet been set for products, that are still under development.

Is it possible to order a product sample?

Yes, you can order samples of our products. Samples should be ordered from our dealers. See the sample prices under each product page.

How are the products delivered and it is possible to pick them up at your stock?

We deliver the products by our own carrier. You can also pick up your products from our dealers.

Contact our dealers to inquire about delivery and collection options.

Where can I buy your products?

Our products can be ordered and purchased from ourdealers. We have following dealers:

MIFApladen

Wallshop

Where can I see a price list for your products?

On each product page, the prices appear on all variants. The prices are mentioned as per m2 and per package/box incl. VAT.

Do you offer installing the products?

No, unfortunatelty we do not offer that currently.

Can you submit a catalogue or a brochure about your products?

No, unfortunately not at this time. We are preparing various catalogues and brochure materials. These materials are available for download on the website, once they are prepared.

Where does the raw wood comes from for your products?

The raw wood comes from certified and sustainable forestry in the Northern Europe. A part of the raw wood comes primarily from the coniferous forests in Finland and Sweden.

Is freight included in the price?

No. Contact our dealers for more information.

Can the wood be stained?

All our untreated products can be treated with all types of wood treatment.

Is your wood FSC/PEFC certified?

All our raw wood from Vinderup Wood Industry (VTI) are certified, but NORTO as a company are not yet certified. We are working to get a certification.

Can I buy product directly through the NORTO company?

The products from NORTO can be purchased through our dealer’s webshops. Our dealers are MIFApladen and Wallshop.

How do I pay for the products?

You can pay by card payment or prepayment on our dealer’s webshops.

What are the fire requirements for mounting your products/coverings?

All our products must be mounted according to the applicable building regulations.

How is the acoustics effect of your products? Do you have documentation for acoustic measurements?

At the moment we are testing the acoustic effect for some of our products. Later this year we will receive some documentation for the acoustics measurement for the product.

NORTO Bech

Frequently asked questions regarding NORTO Bech

Below you will find answers to questions about our NORTO Bech ceiling and wall coverings.

Can I order NORTO Bech with special dimensions?

Yes, NORTO Bech can be ordered with special dimensions.

In what colors and sizes can you buy NORTO Bech products?

NORTO Bech is available in a raw wood version, with painted grooves and a fully painted version. The standard wood panel of the NORTO Bech series has the following dimensions:

Length: 2500 mm
Width: 205 mm
Thickness: 17,7 mm

How to adapt NORTO Bech to electrical sockets and the like?

Before installation, measure the locations of electrical sockets etc. and mark them on the back of the wooden panel. Make a notch that matches the dimensions of the outlet. If possible, finish with a light wood trim at the edges and corners. If it is necessary to move an electrical outlet after installation, use an electrician to follow the applicable regulations.

How to clean and maintain the NORTO Bech product?

NORTO Bech should be cleaned with a vacuum cleaner, dry cloth or similar material. We recommend, that you avoid using water for cleaning, if possible. Please note that light pine wood can be shown in different expressions as it is a natural material, that will change its shade over time. This changing color creates a more natural product, that will liven up the room.

What is the price for the NORTO Bech product and where to buy the product?

NORTO Bech is available in different variants and coverings. The NORTO Bech panel package includes 4 wooden panels (corresponding to 2.05 sqm) as well an installation instruction.
See suggested retail prices below:

Price per packaging (4 panels = 2.05 sqm):
Raw wood: 1,268 DKK (incl. VAT)
With painted groove: 1,525 DKK (incl. VAT)
Fully painted: 1,525 DKK (incl. VAT)
Bleached wood: 1,409 DKK (incl. VAT)

Price per sqm:
Raw wood: 618 DKK (incl. VAT)
With painted groove: 744 DKK (incl. VAT)
Fully painted: 744 DKK (incl. VAT)
Bleached wood: 688 DKK (incl. VAT)

NORTO Bech product can be bought from our dealers.

Is the NORTO Bech product a complete panel or a backplate with slats in the outside?

NORTO Bech is a solid wood panel in one piece. The wood panel has milled grooves and ferns and groove in the sides and ends. This construction makes it easy and quick to mount and click the panels together within.

Are the NORTO Bech panels able to reduce acoustic problems in a room?

As a material, wood provides a better acoustic and less reverberation in the room as wood is a soft materiale compared to example plaster, clinker, concrete, glass and steel. Therefore, our panels can remedy poor acoustic to a less extent. At the moment, the NORTO Bech product is being testing for the acoustic effect. This means we will get documentation for the acoustic effect.

Do the NORTO Bech panels insulate when mounted?

As a materiale, wood will insulate, but the insulation is not as good as mineral wool.

Can I order NORTO Bech panels with other colors than black/untreated?

No, not at this time, but we are constantly developing our products.

NORTO Skov 135

Frequently asked questions about NORTO Skov 135

Below you will find anwsers to questions about our NORTO Skov 135 wall coverings.

How to adapt NORTO Skov 135 to electrical sockets and the like?

Before installation, we recommend measuring the distance to electrical sockets etc. and cutting the boards to fit the width, length and height. Use a hole saw or jigsaw to cut a hole in the board on which the socket is to be placed. If the electrical outlet is to be moved during installation, call an electrician.

Can NORTO Skov 135 be surface treated?

Yes, NORTO Skov 135 wooden blocks and planks can be processed with oil or stain varnish.
Please note that wood absorbs a lot of oil or varnish. If possible, we recommend painting NORTO Skov 135 before installation, because it is easier to apply surface treatment and cover the entire surface of the wood. If it is necessary to move an electrical outlet during installation, use an electrician to follow the applicable regulations.

How co clean and maintain NORTO Skov 135 wall covering?

NORTO Skov 135 can be cleaned by vacuuming, using a dry cloth and similar material. If possible, we recommend to avoid using water for cleaning. Please note that light pine wood can have different expressions because it is a natural material that will change its shade over time. This changing color creates a more natural product that will liven up the room.

What is the price for NORTO Skov 135 wall decoration and where to buy this product?

NORTO Skov 135 is delivered with 5 wooden panels in the package, with additional face blocks, glue and assembly instructions. See suggested retail prices below:

Price per packaging:
499 DKK (incl. VAT)

Price per sqm:
557 DKK (incl. VAT)

Buy NORTO Skov 135 products from our dealers.

How is the product surface treated when buying it?

The product is delivered untreated. The wood can be treated with oil, lye or paint. Since the wood is end wood, it sucks a lot. Therefore, surface treatment must be expected several times to get a fully finished result.

NORTO Leth

Frequently asked questions regarding NORTO Leth

Below you will find answers to questions about our NORTO Leth wall decoration.

Should NORTO Leth wall decoration be mounted on the board?

NORTO Leth is available as a loose pine slat. During installation, apply glue on each wooden strip on the back of the slat and fix the slat directly to the wall in the desired pattern.

How to clean and maintain the NORTO Leth product?

NORTO Leth can be cleaned by vacuuming, using a dry cloth and the like. We recommend avoiding water for cleaning wherever possible. Please note that light pine wood will be shown in different expressions as it is a natural material, that will change its shade over time. This changing color creates a more natural product, that will liven up the room.

Can NORTO Leth be surface treated?

Yes, the NORTO Leth series wooden slats can be coated with oil or paint, before or after installation, as desired. After installation, you can level the wooden slats faster and easier.

What is the price for the NORTO Leth product, and where to buy the product?

NORTO Leth wooden slats are available in several variants. See suggested retail prices below:

Price per packaging:
210 × 42 mm: 299 DKK (incl. VAT)
420 × 84 mm: 209 DKK (incl. VAT)

Price per sqm:
210 × 42 mm: 424 DKK (incl. VAT)
420 × 84 mm: 424 DKK (incl. VAT)

You can see the prices and find more information about the product at the NORTO Leth product page.

Buy NORTO Leth from our dealers.

Can I buy NORTO Leth as modules/plates?

No, not at this time, but we are constantly developing our products.

NORTO Dahl

Frequently asked questions regarding NORTO Dahl

Below you will find the answers to your questions about the NORTO Dahl wooden wall covering.

How du adapt NORTO Dahl to electrical sockets and the like?

Before installation, we recommend measuring the distance to electrical sockets etc. and trimming the boards to fit the width, length and height. Use a hole saw or jigsaw to cut a hole in the board on which the socket is to be placed. If the electrical outlet should be moved during installation, call an electrician.

Can NORTO Leth be surface treated?

Yes, NORTO Dahl wooden blocks can be covered with oil or stain varnish. Please note that wood absorbs a lot of oil or wood varnish. If possible, we recommend coating NORTO Dahl before installation, as it is easier to apply the coating and cover the entire surface of the wood.

How to clean and maintain NORTO Dahl?

NORTO Dahl can be cleaned by vacuuming, with a dry cloth and similar material. We recommend that you avoid using water for cleaning if possible. Please note that light pine wood can have different expressions because it is a natural material that will change its shade over time. This changing color creates a more natural product that will liven up the room.

What is the price of the NORTO Dahl product and where to buy the product?

NORTO Dahl is supplied with 5 wooden panels in the package, glue and installation instructions.
See suggested retail prices below:

Price per packaging:
699 DKK (incl. VAT)

Price per sqm:
780 DKK (incl. VAT)

Buy NORTO Dahl from our dealers.

NORTO Friis

Frequently asked questions regarding NORTO Friis

Below you will find the answers to your questions about the NORTO Friis wooden wall and ceiling covering.

In what colors, sizes and surface treatments can I buy the NORTO Friis products?

NORTO Friis is available as untreated, fully painted or fluffed solid wood panels for ceilings and walls. The product is fire-approved for K1 10, D-s2,d0 (however, the full-painted and the lye treated version is not fire approved).

The standard wood panels of the NORTO Friis product range has the following dimensions:

Length: 2500 mm
Width: 205 mm
Thickness. 17,7 mm

How to adapt NORTO Friis to electrical sockets and the like?

Before installation, measure the locations of electrical sockets etc. and mark them on the back of the wooden panel. Make a notch that matches the dimensions of the outlet. If possible, finish with a light wood trim at the edges and corners. If it is necessary to move an electrical outlet after installation, use an electrician to follow the applicable regulations.

How to clean and maintain the NORTO Friis product?

NORTO Friis should be cleaned with a vacuum cleaner, dry cloth or similar material. We recommend that you avoid using water for cleaning, if possible. Please note that light pine wood can have different expressions as it is a natural material that will change its shade over time. This changing color creates a more natural product that will liven up the room.

What is the price for the NORTO Friis product and where to buy the product?

NORTO Friis is avaible in an intreated version with the poourtunity to surface treat the panels. The product is avaiable for purchase at our dealer’s webshops. The NORTO Friis panel package includes 4 wooden panels (corresponding to 2.05 sqm) as well as installation instructions.
See suggested retail prices below:

Price per packaging (4 panels = 2.05 sqm):
Untreated: 817 DKK (incl. VAT)
Fully painted: 1023 DKK (incl. VAT)

Price per sqm:
Untreated: 499 DKK (incl. VAT)
Fully painted: 399 DKK (incl. VAT)

 

Waht surface treatments of NORTO Friis can I get delivered?

We deliver NORTO Friis panels as untreated, but we are constantly developing our products.

Contact NORTO
Nr. Bjertvej 17
7830 Vinderup
Phone: +45 9610 1522
E-mail: mail@norto.dk
VAT: 40123164

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